Training & Support

Clinical Studio TrainingTraining

Every Clinical Studio license includes comprehensive training to study builders and data managers at no additional cost. Training is provided by a dedicated project manager who will ensure your complete success and satisfaction.

Clinical Studio aims to produce knowledgeable study builders, managers, and end-users. That’s why training is included for all subscribing users. Taking just a short amount of time to learn this versatile data capture platform will drastically increase study efficiency and reduce the cost of your research.

Self-Help Documentation

Clinical Studio Help serves as a comprehensive reference, rich with step-by-step instruction and help content.

Visit Help Portal

On-Site Training

Experienced personnel from Clinical Studio will visit any U.S. based office to train on study building and data management. The cost for on-site training is $2499 per day plus travel expenses. Please contact info@clinicalstudio.com for more information on timelines and fee structure.

Certified Developer Program

Clinical Studio’s Certified Developer Program will provide comprehensive training and recognition to individuals who demonstrate a basic competency in designing, deploying, and managing clinical studies on Clinical Studio. This is normally conducted via personally scheduled web sessions, but on-site training is also available.

Clinical Studio Customer Support

 
 

Support

Clinical Studio’s Support Forum is monitored 24/7, where our support staff are available to answer questions and resolve issues for Clinical Studio users. This includes any how-to questions related to the common functions of the software. All support is documented, tracked, and escalated to be sure all issues can be resolved as timely as possible. To view and post on the Clinical Studio forum, separate registration is required.

Questions may also be submitted to support@clinicalstudio.com for around-the-clock assistance.