Consider This Important Factor in Your Software Vendor

 

When the companies that provide software tools for research also offer study building on their software, a major point of concern arises. Let’s look at an example.

Adobe is a leading competitor in media solutions software and does an excellent job at making some of the most powerful image editing tools available, like Photoshop and Illustrator to name a couple. In addition, they offer an exhausting amount of training tools for inexperienced users to learn their seemingly complicated software. This is basically where Adobe’s business stops. They simply make the software, listen to customers, make the software better, and train users. Who are the users? All the media industry businesses out there consisting of web developers, graphic designers, photographers, advertisers, and video producers, to name a few, rely heavily on Adobe’s software to carry out their expertise.

Now, imagine if Adobe, with its wealth of capital, hired some leading service providers like those just mentioned, and started offering their own professional services such as graphic design, image editing, and web development. How would that affect the other professional services that use Adobe’s software to run their businesses? The message that sends would be along the lines of: “You’re either stuck paying for our software to perform your service or we’ll take your customers from you.”

Thankfully, Adobe understands the importance that its customers succeed using the software, so they don’t plan to break into the service sector. This strategy also keeps Adobe in a single lane, to focus on what they do best. Its a win for both the software provider and the service providers.

Unfortunately, in the marketplace of software tools used in clinical research, there’s an abundance of lane-crossing. The companies that make the software often offer the option to build studies as well; and who would blame them? Their software is just difficult enough so users feel the need to spend significantly more on a study build. It also allows those companies to charge for particular study customizations and changes to the study throughout its lifecycle.

But what if you had full control over your study from beginning to end, without obligation to pay a dime? As a study builder and study manager, the software you use should be yours to control in every way. At the same time, training should be available without adding cost and vendor support should be top-notch.

If you’re a study builder, a study manager, a CRO, an Investigator, a device manufacturer, a sponsor, or any other research industry professional, you aim at doing well in your specialty. There are a number of software tools available on which to build/run your studies. Take a deep look into what those companies do other than provide software. Are you purchasing your software from the same people who are competing with you? Are you fueling your competitor’s position in the marketplace?

Clinical Studio was created foremost to make study building and study management available and usable by anyone. Even a beginner is capable of building a study. And, if assistance is needed, Clinical Studio will freely train users to use the software. Clinical Studio has drawn a line between provider and service. Clinical Studio exists only to provide and improve upon the tools that will help service/study providers succeed at their business.

Clinical Studio is free to individual users. Build your study for free, add value to your company, and run your study at a cost that makes you the forefront of competition. There are no commitments, contracts, or risk involved: clinicalstudio.com

See Also: Why Subscription-Based Software is the New Standard

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